Intake Specialist

Industry
Posted
October 10, 2024
Start Date
Immediately
Description

SRS is searching for a talented Intake Specialist to join a leading law firm in the Miami area. The Intake Specialist will be the first point of contact for potential clients. The ideal candidate should consistently bring a positive attitude to every call, excel in a collaborative, professional setting, efficiently navigate databases, stay organized, communicate effectively, and make decisions based on set guidelines. While experience in a law firm is preferred, it is not mandatory.

Key Responsibilities:

  • Answer calls and emails from potential clients.
  • Conduct initial client interviews.
  • Assess client needs and determine eligibility for services.
  • Maintain accurate client information.
  • Schedule consultations and follow-ups.
  • Provide information about the firm’s services.
  • Collaborate with attorneys and staff.

Qualifications:

  • High school diploma or equivalent; higher education preferred.
  • Experience in a legal setting
  • Strong communication and organizational skills.
  • Proficiency in Microsoft Office and legal software.
  • Professionalism and discretion.

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off
  • Retirement plan

Submit your resume today!

Intake Specialist

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