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Home » Tech jobs

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July 3, 2022 by Amy Shanks

AVOIDING THE EMPLOYEE ENGAGEMENT TRAP

Steering recruits away from potential job misery is one way to avoid the employee engagement trap.


We’ve learned several lessons about healthy work culture due to the pandemic’s effects on the workplace. One of the issues that continue to worsen is employee engagement. Accordingly, a recent Gallup poll reports a pattern of declining engagement, with only 32% of full and part-time employees reporting themselves as “engaged.” 17% of those polled described themselves as “actively disengaged.”

The “engagement trap” is sprung over the first five years of employment, with research from Leadership IQ reporting that the percentage of highly engaged employees at an organization can drop from 37% to 22%. Also, the percentage of actively disengaged employees often doubles in that time.

Recruiters would prefer that their candidates retain their positive attitude when entering a new role. With these statistics in mind, here are a few suggestions for both recruiters and employers regarding the employee engagement trap.

Identify the Problem: Consider the “Three Factors for Job Misery”

Patrick M. Lencioni’s book, “The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery,” identifies three factors that cause job misery.

First is anonymity, where an employee feels invisible and underappreciated. Second is irrelevance, defined as “not seeing the connection between their work and the satisfaction of another person or group of people.” Finally, Lencioni names a factor he coined himself “immeasurement,” or lacking the ability to measure one’s progress.

Lencioni advises employers to start by taking a personal interest in their employees as people. For instance, most employees see a bump in self-fulfillment by feeling “known” to their employer.  To illustrate, employees don’t feel anonymous when an employer recognizes birthdays, remembers news about their families, and validates their hobbies.

Additionally, reminders that employees are serving others and not only themselves present opportunities for workers to regain touch. When people see their work’s effects, they’re less likely to feel “irrelevant.” Moreover, every employee should be able to answer, “Who am I helping and how am I helping?” As an employer, you can offer them a foundation to arrive at that answer.

Revisit Past Recruits

The candidates you helped through the hiring process years ago are an invaluable resource for disarming the employee engagement trap for incoming candidates. For instance, ask them about their frustrations, what motivated and discouraged them, and ask them to describe what about their job didn’t live up to the expectations they had during recruitment. Afterward, when you have this research, apply it to realistically shaping incoming recruits’ expectations.

Furthermore, you might also want to look at your recruiting data. What’s the state of your referrals? If you find that referrals from employees are at an all-time low, this may be a sign that employees are feeling so underappreciated that they wouldn’t wish their job on anyone and refuse to refer someone.

Once you’ve located the problem areas with employee engagement, you can persuade management to participate in dedicated employee engagement initiatives. In a word, dissatisfied employees cost far more money and time than investing in a healthy, engaged workforce.

At Strategic Recruitment Solutions, your success is our success. Our reputation for client satisfaction results from our commitment to clients’ objectives and beyond. We are the legal and tech recruiting firm for top employers in New Orleans, Baton Rouge, and the Gulf Region. Our focus is on building a long-term relationship with companies that employ the highest-quality professionals. Call us today at 888-366-6508. We can help you find the best fit to join a legal or IT team.

Filed Under: General Recruiting, Workplace Satisfaction Tagged With: Amy Shanks, employee engagement, it career, legal career, legal recruiting, legal tech, new orleans legal, New Orleans legal hiring, tech hiring, Tech jobs

June 25, 2022 by Amy Shanks

3 TECH TRENDS AFFECTING 2022 AND BEYOND

The legal profession leads the way in some of the first implementations of new technologies.

Our dependence on technology has made big changes in the legal industry. Whether an increase in automated tasks, the growing field of artificial intelligence, or the need for better cybersecurity, we expect these tech trends to affect legal firms’ workflow and reputation moving forward. For example, a shift toward higher “tech literacy” will send signals to your clients and potential clients about who can best serve their needs.

Stay current with technology by watching these tech trends:

Automated Tasks

Since lawyers will always be around, documents are here to stay. In fact, that’s how automation began to take over in the law business. Also, it’s created more jobs with eFiling, eDiscovery, and more. In 2017, researchers from the Mckinsey Global Institute stated that 23 percent of lawyers’ tasks could be automated.

Robotic Process Automation (RPA) is a technology that assists a user to send emails, automate logins, prepare documents, and copy data from document scans. Those that support RPA technology claim that firms can save somewhere between 30-40% of their time with automation. Because of the time saved, use of RPA in the legal sector is expected to rise in the coming years.

Artificial Intelligence (AI)

More than half of all legal work done in-house is repetitive and easily repeated by a program. Allowing artificial intelligence to manage data and perform document analysis is the way of the future. It’s cost-effective in lowering the number of human mistakes and time dedicated to those tasks. As standard data storage increases, AI programs will index file volumes and streamline data management. Plan for an increase in your firm’s need for Tech-savvy employees who know how to work with AI to your advantage.

Cybersecurity

The amount of information that moves through an office network has reached critical mass. Since firms handle sensitive client and corporate data, there is always the risk of a network breach by profiteers. Attackers can pull off ransomware attacks with few resources. Due to this threat, it’s no surprise that network security, response plans, and crisis management have seen renewed attention. 

By providing dedicated resources to privacy and data protection, the firm protects clients’ rights. Also, a firm that cherishes privacy boosts its reputation. Make sure to include IT professionals in your personnel plan that know how to keep your legal software up to date. Even if you hire out cybersecurity, you will still need employees able to communicate with your cybersecurity company to keep your firm running seamlessly.

At Strategic Recruitment Solutions, your success is our success. Our reputation for client satisfaction results from our commitment to clients’ objectives and beyond. We are the legal and tech recruiting firm for top employers in New Orleans, Baton Rouge, and the Gulf Region. Our focus is on building a long-term relationship with companies that employ the highest-quality professionals. Call us today at 888-366-6508. We can help you find the best fit to join a legal or IT team.

 

Filed Under: Career, General Recruiting, IT Jobs, Work Culture Tagged With: Amy Shanks, legal career, legal recruiting, legal tech, new orleans legal, New Orleans legal hiring, Tech jobs, tech trends

January 20, 2022 by Amy Shanks

REPLACED BY A ROBOT? NOT YET! READ ABOUT LEGAL JOB MARKET TRENDS FOR 2022

The biggest impact on the legal field for 2022 is artificial intelligence.

The coronavirus pandemic has changed things, especially in rapidly integrated law technology. There have been some cut back regarding the number of in-office hours needed, however, there is an increased demand for in-house law support staff and IT professionals. This is true especially for those who want to move past entry-level positions.

The biggest impact on the legal field for 2022 is artificial intelligence (AI) and its AI-powered document discovery tools. After reviewing millions of existing documents, case files, and legal briefs, a machine-learning algorithm flags the appropriate sources that a lawyer needs to craft a case, often more efficiently and successfully than humans. These AI programs change how law firms conduct legal research and reshape what skills are more relevant in the law office. AI programs change how law firms conduct legal research and reshape what skills are more relevant in the law office. Furthermore, law clerks and paralegals accustomed to trudging through stacks of dusty law books and case files to find relevant information have learned new ways to work alongside the technology.

Here are some of the more prominent legal trends to follow in 2022:

Increased Automation

Law office automation uses technology to complete repetitive processes, from client intake to document automation. According to a study at the McKinsey Global Institute, 23% of a lawyer’s work is automatable. After analyzing 2,000 work activities for 800 occupations, the institute reported that although artificial intelligence will take over a decade to replace any legal jobs, law firms are already utilizing smart software and devices. The study predicts that thousands of legal roles will be fully automated by 2036. However, the study concluded that “even when machines do take over some human activities in an occupation, this does not necessarily spell the end of the jobs in that line of work. On the contrary, their number at times increases in occupations that have been partly automated because overall demand for their remaining activities has continued to grow.”

Billing

Automated task codes in billing helps to streamline each legal task and expense when it comes to compiling billing information and formatting invoices. In addition to automating billing codes, the computer-assisted billing applications substantially decrease or eliminate the review of monthly invoices. In the billing applications of the past, timekeepers logged time spent on a task, and partners had to review and approve the time spent. The new applications alerts timekeepers in real-time when they are spending too much time on a task.

Research

Legal research is time-consuming. Thanks to improvements in Natural Language Processing (NLP), applications like Bloomberg’s Points of Law, CaseText, Lexis Answers, WestSearch Plus, Ross Intelligence have improved interactions between humans and computers. NLP combines computational linguistics with artificial intelligence to allow users to inquire about extremely specific information. Automated legal research makes research easier for attorneys, is exponentially faster and helps remove human error.

Growing Artificial Intelligence

As AI continues to integrate into our phones, televisions, and tablets, we can consider AI a crucial part of the legal and IT workplace. Streamlining data management, analysis, recording, and storage is crucial to time-sensitive deadlines. AI Is already taking care of document review. Much of the software used to automate these routines and everyday tasks requires a dedicated IT staff. The time and money saved through automatic document review alone are astounding.

Cybersecurity

Recently, there has been a spike in cyberattacks, both at law firms and technology companies. With the increased scrutiny on the privacy of client information, the legal landscape is shaping to hire more tech-savvy paralegals. Technological improvements have created new opportunities with new job titles. Salary will increase with legal expertise and professional technology skills in litigation, information governance, compliance, and cybersecurity.

According to the American Bar Association, “Candidates for future lawyers will need to be able to demonstrate emotional intelligence, and a deep understanding of the ways in which technology can aid in achieving client outcomes. These traits and skills will be at least if not more valuable than law school grades. The inflexion point for the delivery of legal services is upon us. The faint of heart, who seek to cling to the old models, will likely not survive long”.

At Strategic Recruitment Solutions, your success is our success. Our reputation for superior client satisfaction results from a tireless commitment to exceeding our clients’ objectives. We are the recruiting firm for top employers in New Orleans, Baton Rouge, and the Gulf Region. Our recruiters will partner with you in searching for highly talented legal, management and technology hires. Furthermore, our recruiters will lend their industry knowledge, experience, tools, and technology to enhance your recruiting strategy. We have been matching top companies with top talent in the Gulf Region for over a decade. Our focus is on building a long-term relationship with your company. Call us today at 888-366-6508. We can help you find the best candidate to join your legal or IT team.

 

Filed Under: Employment News, General Recruiting, Human Resources, IT Jobs Tagged With: AI, hiring trends 2022, legal jobs, robot, Tech jobs, technology

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